Please Note: By using cb9996's services, you are agreeing to the terms of this privacy policy. Please read the full policy carefully.

1 Introduction

Cb9996 is a trusted online gaming platform committed to providing players in Bangladesh with a safe and enjoyable experience. This privacy policy explains how cb9996 collects, stores, uses, and protects your personal information.

While using our platform, some information is provided directly by you and some is collected automatically. cb9996 uses that data solely to deliver and improve our services — never for any improper purpose.

2 What Information Is Collected

Cb9996 collects various types of information in order to provide its services. This information falls into three main categories:

Personally Identifiable Information

  • Full name and date of birth (for age verification)
  • Mobile number and email address
  • National ID or passport number (for KYC verification)
  • Home address and district
  • Payment details (bKash/Nagad number, USDT wallet)

Automatically Collected Data

  • IP Address & Device Type
  • Browser information and operating system
  • Session duration, pages visited, and click patterns
  • Login time and location data

Gaming Activity Information

  • Deposit & withdrawal history
  • Betting & Gaming Records
  • Bonus Usage History
  • Customer support interaction records
Please Note: cb9996 never stores your full payment card number or bank account password. Payment details are held in encrypted form at all times.

3 Purpose of Data Collection

All information collected by cb9996 is used for specific, defined purposes. No data is collected unnecessarily or in excess of what is required.

Purpose Data Used
Account Creation & Management Name, email address, mobile number
Identity Verification (KYC) National ID, date of birth
Payment Processing Mobile banking number, transaction history
Fraud Prevention IP address, device information, login records
Customer Support Communication history, account activity
Marketing & Promotions Email, mobile (subject to consent)

4 Cookies & Tracking Technologies

Cb9996 uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and maintain platform functionality.

  • Session Cookies: Keeps you logged in; deleted when the browser is closed.
  • Persistent Cookies: Remembers your preferred language and settings.
  • Analytics Cookies: Analyzes user behavior to improve our services.
  • Security Cookies: Helps detect and flag fraudulent activity.

You can disable cookies through your browser settings, though doing so may prevent some cb9996 features from working correctly.

5 Data Sharing & Third Parties

Cb9996 never sells your personal information. However, in certain specific circumstances, data may be shared with trusted third parties:

  • Payment Processors: Required information is shared with bKash, Nagad, Rocket, or USDT processors to complete transactions.
  • Identity Verification Services: Licensed verification partners are used to complete the KYC process.
  • Regulatory Authority: Information may be disclosed to government or regulatory authorities as required by law.
  • Technology Partners: Software companies that support the operation of the platform.
Guarantee: All third parties are required to comply with cb9996's strict data protection agreements. They may only use your information for the specific purposes defined.

6 Data Retention & Security

Cb9996 uses internationally recognized security technology to keep your data safe. Our systems undergo regular third-party security audits.

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • Sensitive data is stored with AES-256 encryption.
  • Two-Factor Authentication (2FA) is supported.
  • Regular security audits and penetration testing are conducted.
  • Firewall and intrusion detection systems are active on our servers.
  • Staff access to data is limited to the minimum necessary.

Even after your account is closed, certain data may be retained for up to 5 Years may be retained for up to this period.

Security Tip: Never share your cb9996 account password with anyone. No cb9996 staff member will ever ask for your password.

7 Your Rights

As a cb9996 user, you have a number of rights over your own data. We fully respect and honor all of these rights.

  • Right to Access: You can request to know what information cb9996 holds about you.
  • Right to Rectification: Contact our support team to correct any inaccurate or outdated information.
  • Right to Erasure: You may request the deletion of any data that falls outside legal retention requirements.
  • Right to Restrict Processing: You may request that we stop using your data for specific purposes.
  • Marketing Opt-Out: You can opt out of marketing messages at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

8 Children's Privacy

Cb9996 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that an underage user has created an account, that account will be closed immediately and all associated data will be deleted.

9 Policy Changes

Cb9996 reserves the right to update this privacy policy as needed. If significant changes are made, you will be notified via your registered email or a notice on the platform. Continued use of the platform after any update constitutes acceptance of the revised policy.

Stay Updated: The "Last Updated" date at the top of this page always reflects the most recent revision. We recommend checking this page regularly.

10 Contact Us

For any privacy-related questions or concerns, contact cb9996's data protection team directly. Our support team is available 24/7, seven days a week.

  • Email: [email protected]
  • Live Chat: Chat button at the bottom right of the website
  • Response time: within 24-48 hours